Returns & Exchanges
At Smileactives, we want you to be completely satisfied with your brighter smile. If you are not happy with your results, we offer a 60-day money-back guarantee on all products, even if the bottles are empty.
Return Process
- 1.Contact Customer Care
Reach out to our dedicated support team via phone or email to initiate your return and receive your unique Return Authorization (RA) number.
- 2.Pack Your Items
Securely place the products in their original packaging or a sturdy box, ensuring you include a note with your RA number and order details.
- 3.Ship the Package
Affix the provided shipping label or use your preferred carrier to send the items back to our processing center for inspection.
- 4.Receive Your Refund
Once your return is received and processed, we will issue a full refund of the purchase price, excluding shipping and handling, to your original payment method.